The Emergency Medical Alert Programme
The Emergency Medical Alert Programme This programme is the first of its kind in the English-speaking Caribbean, and is available free of charge to the residents of Tobago. Learn more
Programme Information
Application Forms Download Application Form
One Touch, Free, At-Risk, Emergency, Care, Elderly

The Emergency Medical Alert Programme is the first of its kind in the English-speaking Caribbean, and is available free of charge to residents of Tobago. The programme supports the elderly, physically challenged and other vulnerable persons in Tobago by providing immediate access to emergency service providers through the activation of an Emergency Medical Alert device. The instrument is worn by recipients in and around their homes, and is triggered by one touch.

Once the unit assigned to a client has been activated a call is initiated to the 211 Centre at the Tobago Information Technology Limited (TITL). The responding despatcher then provides support contacting the necessary emergency services e.g. Fire Services, Tobago Emergency Management Agency (TEMA), Tobago Emergency Medical Services (TEMS), and/or the individual’s next of kin.

The programme caters to those who may be afflicted by a medical condition who because of their age or stage in life may require prompt support from a particular agency given their unique circumstances. It provides coverage primarily within the confines of the home to ensure no untoward situations arise and the arrival of prompt help should the need arise.


Persons interested in acquiring the device must have a fixed telephone line installed at their home. Application forms are available at any health centre, hospital or at the Emergency Medical Assistance Unit, Victor E. Bruce Financial Complex. All applications are assessed based on the following criteria

  • Category 1: Persons sixty (60) years and over.
  • Category 2: Persons with medical conditions under (60) years.
  • Category 3: Persons in vulnerable situations such as domestic disputes etc.
  • Category 4: Differently-abled persons.

In order to acquire the device you must:

  1. Obtain and complete an application form. The application contains basic information required for assessment. Obtain and complete application form
  2. Submit completed application to the Emergency Social and Medical Assistance Unit this can be done by the applicant or a next-of-kin.
  3. Confirm approval of application
  4. Collect the device from the Emergency Social and Medical Assistance Unit following approval and programming of the device by the TITL.  This can be done in person or staff of the Unit can deliver the device to the beneficiary.
  5. An agreement is signed by all recipients of the Emergency Medical Alert Device.

Recipients are required to test the device by pressing the button on a monthly basis to ensure effective functioning of the device.

Key Personnel

Ms. Veryl Yeates
Medical and Social Research Officer

Level 1, Victor E. Bruce Financial Complex
6-10 Post Office Street, Scarborough
Tel: (868) 639-4412 – ext. 2900